We have transitioned to a new donation platform called Donately, for credit/debit card donors. This update improves reliability, gives you better access to your giving history, and creates a smoother experience moving forward. If you have questions, you’re in the right place.
Visit Donor Dashboard**Available for credit/debit card donors starting March 30.
What's changed?
We moved to a new giving platform (Donately) to improve the donation experience and provide better tools for donors. Credit/Debit card donations are now processed through this system.
Will my recurring donation continue?
Yes. All existing recurring donations will continue as scheduled without interruption.
When can I access my donor account?
Credit/Debit donors can access your dashboard now!
For check/EFT updated donation information, email giving@cimissions.org.
What can I do in the donor dashboard?
Once activated, you’ll be able to:
– View your donation history
– Update payment methods
– Manage recurring donations
– Download receipts
How do I access my giving history info?
Contact giving@cimissions.org.
Will I still receive donation receipts?
Yes.
If you need a receipt for any past donation, please contact giving@cimissions.org and we’ll be happy to provide it.
Who do I contact with questions?
If you have any questions about your donations or account, please reach out to giving@cimissions.org.
We’re grateful for your support and excited to offer a better giving experience moving forward!
– Cornerstone International
